Implementation and Effectiveness of AI Based Recruitment
Keywords:
Artificial Intelligence, HR Recruitment, Machince Learning
Abstract
This research investigates the application of Artificial Intelligence (AI) technology in human resources (HR) recruitment processes. A literature review approach was employed to gather and analyze relevant scholarly articles from various databases such as IEEE Xplore, ScienceDirect, and Google Scholar. The study focuses on various AI applications such as automated screening and chatbots, their benefits such as bias reduction and operational efficiency, and challenges faced such as algorithmic bias and data security issues. Data analysis provides profound insights into the potential integration of AI in recruitment processes, considering both the benefits and challenges that organizations need to address when adopting this technology.
References
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Bogen, M., & Rieke, A. (2018). An Examination of Hiring Algorithms, Equity, and Bias. https://www.upturn.org/static/reports/2018/hiring-algorithms/files/Upturn -- Help Wanted - An Exploration of Hiring Algorithms, Equity and Bias.pdf
Chamorro-Premuzic, T., Winsborough, D., Sherman, R. A., & Hogan, R. (2016). New talent signals: Shiny new objects or a brave new world? Industrial and Organizational Psychology, 9(3), 621–640. https://doi.org/10.1017/iop.2016.6
Copeland, B. (2024). artificial intelligence. Encyclopedia Britannica. https://www.britannica.com/technology/artificial-intelligence
Dastin, J. (2018). Amazon scraps secret AI recruiting tool that showed bias against women. Reuters. https://www.reuters.com/article/us-amazon-com-jobs-automation-insight/amazon-scraps-secret-ai-recruiting-tool-that-showed-bias-against-women-idUSKCN1MK08G/
Esch, P. van, Black, J. S., & Ferolie, J. (2019). Marketing AI recruitment: The next phase in job application and selection. Computers in Human Behavior, Volume 90, 215–222. https://www.sciencedirect.com/science/article/abs/pii/S0747563218304497
Eubanks, B. (2022). Artificial Intelligence for HR: Use AI to Support and Develop a Successful Workforce (2nd ed.). Kogan Page. https://books.google.co.id/books/about/Artificial_Intelligence_for_HR.html?id=NGBuzgEACAAJ&redir_esc=y
Faliakga, E., Tsakalidis, A., & Tzimas, G. (2012). An integrated e‐recruitment system for automated personality mining and applicant ranking. Internet Research, 22(5), 551–568. https://doi.org/10.1108/10662241211271545
Guenole, N., & Feinzig, S. (2018). The business case for AI in HR. In IBM Insights and Tips on Getting Started. https://www.ibm.com/downloads/cas/A5YLEPBR
Hacking the case interview. (n.d.). IBM Case Interview: Everything You Need to Know. https://www.hackingthecaseinterview.com/pages/ibm-case-interview
Hu, Q. (2023). Unilever‘s Practice on AI-based Recruitment. Highlights in Business, Economics and Management, 16, 256–263. https://doi.org/10.54097/hbem.v16i.10565
INNOV8. (2023). AI In Recruitment: Practical Cases. https://www.innov8-agency.com/blog/ai-in-recruitment-practical-cases#blog-heading-3
Johnston, S., Breeze, S., Hillard, R., Lewin, C., Nuttall, K., & O’Mahony, J. (2024). Generative AI in Asia Pacific: Young employees lead as employers play catch-up. Deloitte Insight. https://www2.deloitte.com/us/en/insights/topics/emerging-technologies/generative-ai-adoption-asia-pacific-region.html?id=gx:2ps:3gl:4generative_ai_in_asia_pacific:5:6oth:20240529::sea_google&gad_source=1&gclid=CjwKCAjwydSzBhBOEiwAj0XN4JFIJAJMDuiMUcPPBIUEH
Langer, M., König, C. J., & Krause, K. (2017). Examining digital interviews for personnel selection: Applicant reactions and interviewer ratings. International Journal of Selection and Assessment, 25(4). https://doi.org/https://doi.org/10.1111/ijsa.12191
PwC’s 2024 AI Jobs Barometer. (2024).
Raghavan, M., Barocas, S., Kleinberg, J., & Levy, K. (2020). Mitigating bias in algorithmic hiring: Evaluating claims and practices. FAT 2020 - Proceedings of the 2020 Conference on Fairness, Accountability, and Transparency, 469–481. https://doi.org/10.1145/3351095.3372828
Scholz, T. M. (2017). Big Data in Organizations and the Role of Human Resource Management. In Big Data in Organizations and the Role of Human Resource Management. https://doi.org/10.3726/b10907
Social Talent. (n.d.). How to Leverage AI for Recruitment and Sourcing. Social Talent. https://www.socialtalent.com/blog/recruiting/ai-for-recruitment
Stanford Encyclopedia of Philosophy. (2018). Artificial Intelligence. Stanford. https://plato.stanford.edu/entries/artificial-intelligence/
Upadhyay, A. K., & Khandelwal, K. (2018). Applying artificial intelligence: implications for recruitment. Strategic HR Review, 17(5), 255–258. https://doi.org/10.1108/SHR-07-2018-0051
Wright, J., & Atkinson, D. (2019). The impact of artificial intelligence within the recruitment industry: Defining a new way of recruiting. Charmicael Fisher, 1–39.
